Customer Testimonials
This place and the staff has always been honest , supportive, & reasonable on every account when it comes to your car
Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.
Danny Cerna SERVICE ADVISORS at Alfa Romeo Maserati of Van Nuys is the BEST. I took my car today because the tire has a bump on it and he took a very good care of it. I appreciate him a lot and will only want to work with this advisor from now on. I Highly RECOMMEND him.
As a first timer experience here, I received the best service at the service center and it was by Yohana, she did me right on booking an appointment for maintenance for my vehicle and to top that off her and the other helpers work on maintenance on a vehicle is hands down because my car is running much better than it was before so far thought!!! Btw She’s amazing at what she does because at this point as of now i just got my vehicle back a week ago and she still checking up on how the vehicle is ...
The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service
Daniel seemed very helpful and concerned about my issues The work on my car has not been done yet so I don’t have an opinion yet on the dealership
Fast and friendly service, Yohana was great! I didn’t have to wait too long for my car.
Great service, pricing, and great value for my trade in. Was in and out in about 3 hours.
Great professional caring service people, easy to work with. I actually enjoy taking m car for service.
Good experience, purchase from a distance. Process took a bit longer than we expected but they were on it. Everything turned out fine
Danny was informative and gave me recommendations to make me feel comfortable about the service done to my Maserati.
Very fast and excellent service. Would go again. I liked the quality and attention to detail
Great customer service, cara was the best, very responsive and following up with me all the time
We have an Alfa Giulia and it has been a wonderful vehicle and fun to drive! The service department is also great with Carla, Elizabeth and Danny! Thanks you Van Nuys Alfa for an awesome Giulia and incredible service!
Carla did an excellent and courteous job. The repair job was a professional one. Thanks
Customer service was stellar!
Great dealership, definitely recommend, super friendly people! Process was smooth! Definitely 5/5 rating! Thank you for the great deal!
(Translated by Google) Excellent service from Elizabeth!!! (Original) Excelente servicio de Elizabeth!!!
They took great care of me with great attitudes, it couldn't have been any better.
Recommend dealer- Juan who has well patience.
Love this dealer, they were quick and honest. Daniel really showed me they care about my Maserati being above par
Carla greeted me warmly as soon as I pulled up in the service driveway. Throughout, she was well-informed and helpful. There was no pressure to commit to any of the repairs discussed, just patient explanation. The whole experience was the opposite of the service at Glendale.
The best Alfa Romeo dealership. Thanks Danny for assistance with my vehicle’s oil change.
They are knowledgeable and practical. I feel comfortable taking my vehicle there to get necessary service.
Carla provided exceptional service that exceeded all expectations. Her professionalism and attention to detail were evident from the moment you arrived at the dealership. She greeted you with a warm smile and took the time to listen to your concerns and needs for your car service. Throughout the process, Carla kept you informed and updated on the progress of your car service, providing timely and clear communication. She went above and beyond to ensure that all aspects of your car service were completed to your satisfaction, and even provided recommendations for future maintenance needs. The level of expertise and care ...
Always have a great experience when I bring my car in for service. My service advisor, Yohana is amazing and very efficient. My service needs are always taken care of in a timely manner.
2 services on my 2018 Giulia-cabin filter and brake fluid flush. Done in about 2 hrs. Satisfied customer.
Went In with a trade in and came back out with my new favorite vehicle. Thank you Nestor for the great service.
It needs some improvements. The waiting room specially. The employees are profesional and courteous. Overall, I would recommend the dealer
Danny was very kind and helpful, and went above and beyond to get me the support I needed and have me back on the road in a timely manner. Excellent service!!
Daniel service advisor was excellent. Although one of my early collision warning light is still on. He did say it needs to be calibrated next visit
5 stars
Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !
Everyone is really nice to work with and wants you to be happy. The weekends are a little long to get into finance. If you like a car get it because it will be gone!
Carla in reception was exceptional.
No frills got the deal done. Didnt like the dealer add ons not advertised, but they worked through a deal for me.
Always a smooth and easy process at Alfa Van Nuys. They are very fast and extremely courteous
Great Service and was finished in a timely manner. Thank you Carla for everything! Yay
Great experience with Amin.
He provided great customer service, answering all my questions and concerns. He is so helpful
This dealership is great , they work and service cars very fast and everything works perfectly , Elizabeth was an excellent help and understood everything I needed she’s the best !!
I am very satisfied with the beauty and functionality of my recently leased Alfa Romeo Stelvio. I appreciate that the whole process was very easy and simple. My experience with our sales associate, Sergei , was a pleasant one. He is a genuinely nice person, easy to work with and very helpful .
Efficient, prompt yearly servicing No This is one of the most annoying surveys I've ever participated in. A 2 out of 10.
My experience has been that they’ve been prompt and professional, and all of our dealings with one another
Life savers! So helpful and nice and efficient. 10/10 would recommend and come back!
Just purchased my Ram TRX from this dealer and had the best buying experience. Karim was my sales guy and he went above and beyond to make sure I got the best deal. Easy and fast, will definitely be coming back for my future purchases.
Elizabeth was very helpful and listened to all my concerns and was not dismissive at all about them. When my car was ready she made sure to address each one of my concerns. I enjoyed my customer service experience with her. The tech had my car ready when promised and I am pleased with the service at this location.
Everyone is so friendly and helpful, I drive from the westside just because how superior their customer service is. Appreciate it!
Wonderful and prompt service. They were able to complete the service while I waited. Made me what is being worked on and what needs to be done soon.
Danny and the team always take such good care of my car! I have been going once/year since I got my fiat and I’m very happy with the maintenance of my car. They never try to upsell or push me to pay extra for fixes my car doesn’t need. Also love that they Uber me home and back while I’m waiting for the service to be completed 🙂
Overall good experience and smooth service Overall good experience and smooth service. Excellent work and quick response from my dealer Karim!
The dealership service has it right every single time. My go to place for all things Alfa and FIAT
It’s always a warm welcome and perfect hospitality shown at this dealership, and everything is always done in a timely manner. Great custumer service!
Karim was excellent. He took care of me and I didnt feel like I was being sold. Fast and fair. I was in and out in no time.
Friendly, informative, listened to me Yohana was such a dream to work with. She's friendly, informative, sets realistic expectations and kept me in the loop with the progress of work on my car
I like the treatment and the customer service is great, everything went quickly and without problems.
I was there on the 8th not the 10th. Hogans Yohana Yohana was great. Helped me out and knowledgeable. Please hire more people like her.
The buying process was smooth. All I had to do was come in and sign.
Always friendly, competent. I love the women representation. Good for you! I'll be back often. Thanks for great service.
5 Great experience. Danny was transparent and courteous He explained the process and helped me feel confident the problem I was having would be resolved.
this team rocks! great communication and service. Carla is the best.
This was one of the most pleasurable car buying experiences I have ever had.I worked with Karim. He was very polite and knowledgeable. He explained the breakdown of incentives involved in the price and advice towards purchase of my vehicle. I would recommend anyone who want to get a great deals.10/10 I appreciate your help.
Fantastic service over here. Loved working with Karim!
(Translated by Google) The staff is very friendly and very attentive, they show you the vehicles and give you very deep details. I recommend 100 percent I loved the place and their attention and their vehicles much more. (Original) El personal es muy amable y muy atentos te muestran los vehículos y te dan detalles muy profundos recomendada le al 100 por ciento me encanto el lugar y sus atenciones y mucho más sus vehículos.
Very friendly, knowledgeable, and timely. Explained the situation in plain English and ensured I understood what is covered under warranty.
Great. Danny and service dept are great. I had problems in showroom because I wanted to talk to finance manager and no one alerted him. I waited an hour and a half.
The dealership gave me a great deal on my current Alfa lease which was unexpected and appreciated. Sales process was smooth and simple with no issues. Their service dept is top notch and super helpful and communicative.
Absolutely love this dealership and its employees! Karim made sure all my needs were meet and my whole purchase process feel smooth and quick!
She was communicative and accommodating. And made my life very easy. She was also responsive.
Great atmosphere and people This car dealership provides exceptional service, prices, and selection to customers.
Staff are pleasant and courteous.We were greeted with respect. And when dealing with the car of our choice, we didn’t feel the pressure of sealing the deal.
I had some experiences with some car dealerships but this one was surprisingly quick and smooth
Very nice! Super fast! Very welcoming! I wait in the waiting area while fixing the issue with my stelvio. At the desk the girl has been very nice with me. Thanks
Karim is the best! Very professional and great to work with. Will definitely be going back for my next car!
They were professional and straight forward. The entire staff stayed late to accommodate our purchase. I am not a fan of the dealership forcing you to buy add on at the time of purchase i.e paint protection, GPS tracker.
Service rep was amazing as always. This is my third time dealing with her. Alway seem less
The best service! Good service, the staff is the best!Thank you so much Alfa Romeo Van Nuys!
I bought my car here I only go here for Servicing. Yohana in service is the best ever. I've had my Alfa Romeo giulia for almost 2 years and she's the best person in service. Very detailed oriented!
Great experience We had a very east financing process. Everything was explained very well. No
Thank you she is Very profesional and very patient with all mi cuestión about my car..
Carla was amazing and handled everything You should give Carla a raise $200 for a diagnostics test seems a bit much
Karim and Juan H. were wonderful. I got the best deal and service from them. They assisted me with all my questions and concerns and made the process seamless. I highly recommend buying or leasing a car from them! I will be referring them friends and family!
good It was good, I had no issues, the service was done as I expected.
It was great. Denny was efficient, very accommodating, and gracious. How about that it would be nice if a car was provided, but I understand that they can't.
Awesome especially our salesman Kareem D & the finance manager I did Give Kareem D a promotion
I received fantastic service. I couldn't be happier.
Excellent customer service from the staff. All were courteous and paid attention to the issues my car had
Nice Everything is ok! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!