Customer Testimonials
Great options and very quick process! Wonderful sales team! Would highly recommend to anyone to stop on in.
They are the best. Yesterday I get my 5th car from them. Thanks so much.
Highly recommend Van Nuys Alfa Romeo Maserati. Carla was fantastic and made the entire experience very good!
Very professional and efficient. Got me in and out sooner than anticipated and kept me up to date every step of the way.
Very thorough communication. Professional and courteous. Mechanic staff is also detail oriented and efficient with inspections.
Courteous, super professional and all around great service! Took my car in and was extremely satisfied
Great customer service from Elizabeth and the maserati mechanic. Took care of whats needed and answered all of my questions.
Michael was amazing. Very professional.
Marianella was amazing she helped me to process my lease return quick , great customer service
Great service, good customer service end friendly staf whit nice smile end nice welcome to customers my service advisor, Johana was soo nice
The service service is great! Yohanna always helps me, and she is super friendly, keeps me updated about the car and gets me in and out of there quickly.
I was very pleased with the service writer, Carla, very good service from her Thank you.
Elizabeth has been the greatest service person I’ve ever worked with. I’m disappointed with FCA / Fiat in amount of time it takes for recalls to be handled (typically waiting months for parts)
I bought a C300 Mercedes from these guys and I love it the process was very easy. Ask for Marianella
I will be coming back to purchase from them again! That’s my review ! Thanks
The entire service center staff was very friendly and helpful. Yohana took care of all my issues very quick and was very helpful.
Quick, easy and professional service. High quality products used and very happy with the results.
Excellent service. Very pleased with experience. We were so happy, we bought two beautiful Alfas! Nice job, Kevin three!
Quick easy and friendly. Yohana was very helpful and accommodating. Great service. See you next time.
it was a great experience. this is my place of choice to come for the immediate service and appreciate everyones professionalism
Is a good dealership they have a professional personality, they give you a good price
Kevin and Paul were great! It still took 3 hours but it is what it is.
Carla was helpful as always, great service. Made my experience fast and easy. No complaints.
It was super simple to schedule my appointment online. When I came in everything went so quick and smoothly! No sketchy business at all which is so refreshing!
Everyone's attention was perfect and with a high level of professionalism. We are very grateful for the service they gave us.
Yohana was excellent! Polite, informed and efficient. Service was faster than anticipated and lounge was comfortable. Thanks to the team!
I have now owned 5 Fiats. I take all to Alfa Romeo in Van Nuys. They provide exceptional service. A special thank you to Carla Doudoumian.
Elizabeth was fantastic and assisted me with my flat tire. She was professional, kind, and thorough.
Very easy process, employees were very nice and the service department was fast and efficient
Marianela and the whole Van Nuys Alfa Romeo team are THE best. Our entire experience was first class. From the first interaction of setting up an appointment to the follow up after our purchase. If I could give 10 stars I would. This has been the most pleasant vehicle purchase we have ever had. Thank you Marialena and Van Nuys Alfa Romeo Maserati!! We love our new car!!
Great customer service. Elizabeth was very nice and made sure the car was done and clean on time.
This place is the best in Sherman oaks, Marianella helps me with my car an was wonderful, if you are planning to buy a car I recommended her, she’s very sweet and patient. 10/10
my minor service was done on time, priced higher than I expected, and my advisor was great!
The customer service at this location is great. The team always provides a sense of urgency and they’re always happy to help out.
This is a very professional dealership and we had an excellent salesperson. Rocoo was friendly courteous and knowledgable. When we decided to purchase the car, working with Rocoo and Yuri was a nice experience. We're extremely satisfied!
Great experience here! Lior took such great care of me through the entire process of trading in my car and helping me find my next car going above and beyond to make sure I got exactly what I wanted. Great place, good people!
very great service and amine is super personable and helpful!
Amine was great!! Got my daughter exactly what she wanted and we left happy!!
I cannot say enough about everyone at this dealership especially Kevin Nagayama! We had very little knowledge of the Tonale and Kevin truly helped us understand why this was the car for us and the all the bells and whistles! We went with a fully loaded Veloce at an amazing deal thanks to everyone’s willingness to help us meet our budget. I can see now why this dealer is the best one in this country!
Carla was super helpful and very patient to hear all my concerns with the car. She got my car cleaned up and handled a small hiccup I faced during my Uber back to the dealership very nicely. Thank you!
Our salesperson was very professional. Made the deal over the phone from 3 hours North and when we arrived at the dealer, the negotiating and financing were hassle free. I highly recommend this dealership.
Everyone was so courteous, welcoming, and attentive without being pushy. This was THE best car buying experience I’ve ever had. Van Nuys Alfa Romeo Maserati Team is simply amazing.
The personal is very nice and friendly, I have a great experience purchasing my vehicle. Thank you Amine.
I’m very satisfied great guys great service I’m satisfied and not disappointed thank you
Amine ,was very professional and he did everything within his means to give us the best offer available. My wife and I are very grateful and satisfied with the results of today's business. Thanks Amine!!!!!
I came here to look for a new car and Amine was outside! Showed me options, let me test drive, and got my dream car! He was fast, straightforward, and friendly! Recommending my family here as well.
Awesome service , all employees are hard working and made my experience feel easy, one of the best dealers ships I’ve ever experienced . Well done !
Overall Great Customer service. I walked in without an appointment. I am very pleased with the service.
Excelente Customer Service, great selection of certified Cars, Love my car I purchased at Van Nuys Alfa Romeo.
Always handle service issues with professionalism and gets things done quickly..very happy with service department
Amine was amazing and made things very easy. He even has my son coming back for a toy car Thursday 👍🏻
Representative was fab ! Your policies for loaners I’m not a fan. I had asked to keep loaner an additional day as I live in. Palm Sprimgs but was told I had 24 after knowing car was ready to get loaner back. The representative was/ is lovely kind and professional
Nice dealer, easy to work with. Communication has been prompt and on time. Will recommend those guys to everyone.
Elizabeth was pleasant, informative, helpful; she ran to the curb to catch me before I jumped in an Uber- to show me pics of the damaged radiator. I applaud the extra effort.
Carla the one who attend me was great and the staff was nice thank you 🙏🏻
Everyone was courteous and helpful as usual Johanna was especially helpful. Workmanship was also very good
Carla was I service person I gave her a 10 plus very professional great service. Thank you.
Carla and the staff were fantastic! I was greeted right away, they were courteous and attentive. Carla was very thorough and got me in and out of there efficiently.
The Staff was really helpful when I was there. They helped me get the exact make and model I wanted. After all of the dog and pony show, they ended up giving me a really good deal for the car that I had my eyes on. While waiting for finance, the car was given a full detail. Those doing the detail were very friendly and helpful on what to do when I bring the car in for service. With finance, they gave me a really good deal for maintenance which will last the entire life of my ownership. Waiting for ...
Greatly service, courtesy, professional, detailed, welcoming, fast service, good price for services and easy to find
Amazing customer service. Kevin and Leor are outstanding people. Finance was a good experience too. Overall wonderful experience
Easy buying experience. Kevin was very professional. Pre delivery used car repairs were done quickly and well.
Everyone there is great and car is doing as expected. But the survey is too long.
Yohanna was great and highly professional; she took the time to understand the problem with my car, explained the issue, and got my car services in timely manner
Service was great. Timely and the car wash was fantastic. Yoshanna is so far the best service advisor I've worked with at Alfa
Carla offered excellent service. It would have been nice if the opening of this message had been properly addressed.
Carla was amazing. Service was quick and easy. This word count requirement is stupid. I have nothing more to say
The staff is friendly, courteous, helpful, polite, and makes sure that the customer feels comfortable while waiting.
Had an amazing experience the Armenian girl if I am not mistaken her name is Carla was amazing, this was my best experience at Alfa Romeo , she made this experience very smooth, absolutely great experience.
Fast and easy process, wonderful experience . Would go back for another car. Thank you all.
She was extremely professional and helped me get my car serviced in a timely manner
Carla was pleasant and communicative. She handled my service appointment in a very professional manner.
She is professional, attentive and respectful. She's everything you'd want in an auto service advisor.
The service was quick and just what I requested. Elizabeth was professional, efficient and friendly.
Thank you for the service, everything went well. Special thank you to Carla for the great customer service.
The nicest people work there. I went there because my FIAT 500e had one headlight not working and a break light not working but I already had the bulb to replace it so it will cost me only 10 bucks labor for that. I asked the manager, who was super nice: "I. Found the headlight at Autozone for 30 bucks." He said "You can buy that one but since it is not an original part it can melt due to the hot temperature that the bulb will generate and then you will have to replace the whole headlight part ...
Yohana was friendly, professional, and quick to resolve a concern I addressed at the time of my visit. Much appreciated!
Service was wonderful. Elizabeth made the whole frustrating situation much easier to handle. Thank you very much!
Welcoming and knowledgeable sales environment, reasonable pricing, very friendly store I recommended this store to my family who bought another car the same week
Biggest dealership in LA, Elizabeth is very easy to work with and very helpful through the process.
Everything was great. I had a great experience and would highly recommend this dealership and the people there. All are pros.
Great overall service, Rocco in Sales and Paul (Finance) were extremely nice and helpful, not pushy.
Alfa Romero, Van Nuys , Thank you very much! For your excellent customer service, Mr. Jury (Manager) Mr. Néstor González (Sales Consultant ) provided me with the help I needed for my purchase, they just provided with all the necessary information for a smooth purchase. Thank you guys for your service keep up the good work!!!!👍🏻👍🏻
Experience was smooth and easy. Danny was very helpful and informative. Made the process so much easier to deal with
Great customer service fast assistance evetime great seevice I come they are very helpful and honest
Danny was super helpful and made sure everything was done to get my car fixed as soon as possible. Thank you so much
Johanna is always great. They always get me in n out of there. Thank you
Carla was great, she helped me from start to finish and made my day by taking away the stress I had dealing with the extended warranty. I would definitely recommend my friends to this location for service. Thanks again Carla you were awesome.
It was great.....but my name is Catherine LOL! She was amazing, attentive and very professional..
Amine was great! super friendly! had a great deal of knowledge about cars! my husband and I bought a car from the dealership with his help and we love it!
Carla helped me get my car serviced. She was polite, upbeat, and communicative throughout the process. I couldn’t be more satisfied with your dealership. My experience with her was 10/10.
Very good communication and excellent service. My service rep was great. No complaints at all.
Amin was a gentleman, very honest, well informed and he literally surpassed all of our expectations. I highly recommend if you are looking for a vehicle, give him an opportunity to find the best deal! I am a happy customer and you will be to. Thank you Amin.
Professional service, attentive friendly staff and really nice service, taking care of my issue really quick.
Elizabeth always kept me informed of the progress and provided great service. The technician did a great job from what I can see.
This dealership’s customer service was great and fast. I would definitely recommend doing services here!
Alfa Romero, in Van Nuys” the best customer service in town, Mr. David my Sales Rep, & Mr. Paul my Finance Manager Really got me a great deal, 💯 percent recommended! Thank you for your business!
My advisor, Johanna was excellent. She made my experience pleasurable. She remained in touch with me throughout the difficulties that I was having with my car. I am very appreciative of her amazing work ethic.
Danny was fantastic! my car wouldn't start in the morning and I needed a new battery and Van Nuys Alfa Romeo Maserati took me immediately and not only replaced the battery which was under warranty, but took care of my sunroof and a collision sensor even though I didn't have an appointment. Terrific communication, fast work and so happy with the results!
Elizabeth is awesome! And Scott is the best mechanic ever. I will always bring my fiat here.