Customer Testimonials

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DealerRater Jun 8, 2023

This place and the staff has always been honest , supportive, & reasonable on every account when it comes to your car

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DealerRater Jun 8, 2023

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

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Google Jun 8, 2023

Danny Cerna SERVICE ADVISORS at Alfa Romeo Maserati of Van Nuys is the BEST. I took my car today because the tire has a bump on it and he took a very good care of it. I appreciate him a lot and will only want to work with this advisor from now on. I Highly RECOMMEND him.

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Google Jun 8, 2023

As a first timer experience here, I received the best service at the service center and it was by Yohana, she did me right on booking an appointment for maintenance for my vehicle and to top that off her and the other helpers work on maintenance on a vehicle is hands down because my car is running much better than it was before so far thought!!! Btw She’s amazing at what she does because at this point as of now i just got my vehicle back a week ago and she still checking up on how the vehicle is ...

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DealerRater Jun 7, 2023

The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service

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DealerRater Jun 7, 2023

Daniel seemed very helpful and concerned about my issues The work on my car has not been done yet so I don’t have an opinion yet on the dealership

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DealerRater Jun 7, 2023

Fast and friendly service, Yohana was great! I didn’t have to wait too long for my car.

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DealerRater Jun 7, 2023

Great service, pricing, and great value for my trade in. Was in and out in about 3 hours.

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DealerRater Jun 4, 2023

Great professional caring service people, easy to work with. I actually enjoy taking m car for service.

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Google Jun 4, 2023

Good experience, purchase from a distance. Process took a bit longer than we expected but they were on it. Everything turned out fine

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Google Jun 2, 2023

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Google Jun 2, 2023

Danny was informative and gave me recommendations to make me feel comfortable about the service done to my Maserati.

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DealerRater Jun 2, 2023

Very fast and excellent service. Would go again. I liked the quality and attention to detail

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Google Jun 1, 2023

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DealerRater Jun 1, 2023

Great customer service, cara was the best, very responsive and following up with me all the time

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DealerRater May 31, 2023

We have an Alfa Giulia and it has been a wonderful vehicle and fun to drive! The service department is also great with Carla, Elizabeth and Danny! Thanks you Van Nuys Alfa for an awesome Giulia and incredible service!

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DealerRater May 31, 2023

Carla did an excellent and courteous job. The repair job was a professional one. Thanks

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Google May 31, 2023

Customer service was stellar!

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Google May 31, 2023

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DealerRater May 30, 2023

Great dealership, definitely recommend, super friendly people! Process was smooth! Definitely 5/5 rating! Thank you for the great deal!

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Google May 30, 2023

(Translated by Google) Excellent service from Elizabeth!!! (Original) Excelente servicio de Elizabeth!!!

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DealerRater May 30, 2023

They took great care of me with great attitudes, it couldn't have been any better.

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Google May 30, 2023

Recommend dealer- Juan who has well patience.

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Google May 30, 2023

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Google May 30, 2023

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DealerRater May 30, 2023

Love this dealer, they were quick and honest. Daniel really showed me they care about my Maserati being above par

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DealerRater May 30, 2023

Carla greeted me warmly as soon as I pulled up in the service driveway. Throughout, she was well-informed and helpful. There was no pressure to commit to any of the repairs discussed, just patient explanation. The whole experience was the opposite of the service at Glendale.

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Google May 30, 2023

The best Alfa Romeo dealership. Thanks Danny for assistance with my vehicle’s oil change.

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DealerRater May 29, 2023

They are knowledgeable and practical. I feel comfortable taking my vehicle there to get necessary service.

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Google May 29, 2023

Carla provided exceptional service that exceeded all expectations. Her professionalism and attention to detail were evident from the moment you arrived at the dealership. She greeted you with a warm smile and took the time to listen to your concerns and needs for your car service. Throughout the process, Carla kept you informed and updated on the progress of your car service, providing timely and clear communication. She went above and beyond to ensure that all aspects of your car service were completed to your satisfaction, and even provided recommendations for future maintenance needs. The level of expertise and care ...

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DealerRater May 29, 2023

Always have a great experience when I bring my car in for service. My service advisor, Yohana is amazing and very efficient. My service needs are always taken care of in a timely manner.

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Google May 29, 2023

2 services on my 2018 Giulia-cabin filter and brake fluid flush. Done in about 2 hrs. Satisfied customer.

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Google May 27, 2023

Went In with a trade in and came back out with my new favorite vehicle. Thank you Nestor for the great service.

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DealerRater May 26, 2023

It needs some improvements. The waiting room specially. The employees are profesional and courteous. Overall, I would recommend the dealer

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DealerRater May 24, 2023

Danny was very kind and helpful, and went above and beyond to get me the support I needed and have me back on the road in a timely manner. Excellent service!!

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DealerRater May 24, 2023

Daniel service advisor was excellent. Although one of my early collision warning light is still on. He did say it needs to be calibrated next visit

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Google May 24, 2023

5 stars

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DealerRater May 22, 2023

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

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Google May 22, 2023

Everyone is really nice to work with and wants you to be happy. The weekends are a little long to get into finance. If you like a car get it because it will be gone!

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Google May 22, 2023

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Google May 22, 2023

Carla in reception was exceptional.

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DealerRater May 21, 2023

No frills got the deal done. Didnt like the dealer add ons not advertised, but they worked through a deal for me.

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DealerRater May 21, 2023

Always a smooth and easy process at Alfa Van Nuys. They are very fast and extremely courteous

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DealerRater May 21, 2023

Great Service and was finished in a timely manner. Thank you Carla for everything! Yay

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Google May 21, 2023

Great experience with Amin.

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DealerRater May 20, 2023

He provided great customer service, answering all my questions and concerns. He is so helpful

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DealerRater May 20, 2023

This dealership is great , they work and service cars very fast and everything works perfectly , Elizabeth was an excellent help and understood everything I needed she’s the best !!

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Google May 20, 2023

I am very satisfied with the beauty and functionality of my recently leased Alfa Romeo Stelvio. I appreciate that the whole process was very easy and simple. My experience with our sales associate, Sergei , was a pleasant one. He is a genuinely nice person, easy to work with and very helpful .

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DealerRater May 18, 2023

Efficient, prompt yearly servicing No This is one of the most annoying surveys I've ever participated in. A 2 out of 10.

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DealerRater May 18, 2023

My experience has been that they’ve been prompt and professional, and all of our dealings with one another

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DealerRater May 18, 2023

Life savers! So helpful and nice and efficient. 10/10 would recommend and come back!

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DealerRater May 16, 2023

Just purchased my Ram TRX from this dealer and had the best buying experience. Karim was my sales guy and he went above and beyond to make sure I got the best deal. Easy and fast, will definitely be coming back for my future purchases.

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DealerRater May 16, 2023

Elizabeth was very helpful and listened to all my concerns and was not dismissive at all about them. When my car was ready she made sure to address each one of my concerns. I enjoyed my customer service experience with her. The tech had my car ready when promised and I am pleased with the service at this location.

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Google May 16, 2023

Everyone is so friendly and helpful, I drive from the westside just because how superior their customer service is. Appreciate it!

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DealerRater May 15, 2023

Wonderful and prompt service. They were able to complete the service while I waited. Made me what is being worked on and what needs to be done soon.

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Google May 15, 2023

Danny and the team always take such good care of my car! I have been going once/year since I got my fiat and I’m very happy with the maintenance of my car. They never try to upsell or push me to pay extra for fixes my car doesn’t need. Also love that they Uber me home and back while I’m waiting for the service to be completed 🙂

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DealerRater May 14, 2023

Overall good experience and smooth service Overall good experience and smooth service. Excellent work and quick response from my dealer Karim!

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DealerRater May 14, 2023

The dealership service has it right every single time. My go to place for all things Alfa and FIAT

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DealerRater May 12, 2023

It’s always a warm welcome and perfect hospitality shown at this dealership, and everything is always done in a timely manner. Great custumer service!

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DealerRater May 12, 2023

Karim was excellent. He took care of me and I didnt feel like I was being sold. Fast and fair. I was in and out in no time.

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Google May 11, 2023

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DealerRater May 11, 2023

Friendly, informative, listened to me Yohana was such a dream to work with. She's friendly, informative, sets realistic expectations and kept me in the loop with the progress of work on my car

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DealerRater May 11, 2023

I like the treatment and the customer service is great, everything went quickly and without problems.

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DealerRater May 11, 2023

I was there on the 8th not the 10th. Hogans Yohana Yohana was great. Helped me out and knowledgeable. Please hire more people like her.

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Google May 11, 2023

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Google May 11, 2023

The buying process was smooth. All I had to do was come in and sign.

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DealerRater May 10, 2023

Always friendly, competent. I love the women representation. Good for you! I'll be back often. Thanks for great service.

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DealerRater May 10, 2023

5 Great experience. Danny was transparent and courteous He explained the process and helped me feel confident the problem I was having would be resolved.

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Google May 10, 2023

this team rocks! great communication and service. Carla is the best.

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Google May 9, 2023

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DealerRater May 8, 2023

This was one of the most pleasurable car buying experiences I have ever had.I worked with Karim. He was very polite and knowledgeable. He explained the breakdown of incentives involved in the price and advice towards purchase of my vehicle. I would recommend anyone who want to get a great deals.10/10 I appreciate your help.

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Google May 8, 2023

Fantastic service over here. Loved working with Karim!

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Google May 8, 2023

(Translated by Google) The staff is very friendly and very attentive, they show you the vehicles and give you very deep details. I recommend 100 percent I loved the place and their attention and their vehicles much more. (Original) El personal es muy amable y muy atentos te muestran los vehículos y te dan detalles muy profundos recomendada le al 100 por ciento me encanto el lugar y sus atenciones y mucho más sus vehículos.

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DealerRater May 7, 2023

Very friendly, knowledgeable, and timely. Explained the situation in plain English and ensured I understood what is covered under warranty.

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DealerRater May 7, 2023

Great. Danny and service dept are great. I had problems in showroom because I wanted to talk to finance manager and no one alerted him. I waited an hour and a half.

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DealerRater May 7, 2023

The dealership gave me a great deal on my current Alfa lease which was unexpected and appreciated. Sales process was smooth and simple with no issues. Their service dept is top notch and super helpful and communicative.

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DealerRater May 7, 2023

Absolutely love this dealership and its employees! Karim made sure all my needs were meet and my whole purchase process feel smooth and quick!

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DealerRater May 7, 2023

She was communicative and accommodating. And made my life very easy. She was also responsive.

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Google May 7, 2023

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DealerRater May 6, 2023

Great atmosphere and people This car dealership provides exceptional service, prices, and selection to customers.

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DealerRater May 6, 2023

Staff are pleasant and courteous.We were greeted with respect. And when dealing with the car of our choice, we didn’t feel the pressure of sealing the deal.

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DealerRater May 5, 2023

I had some experiences with some car dealerships but this one was surprisingly quick and smooth

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DealerRater May 5, 2023

Very nice! Super fast! Very welcoming! I wait in the waiting area while fixing the issue with my stelvio. At the desk the girl has been very nice with me. Thanks

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DealerRater May 5, 2023

Karim is the best! Very professional and great to work with. Will definitely be going back for my next car!

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DealerRater May 5, 2023

They were professional and straight forward. The entire staff stayed late to accommodate our purchase. I am not a fan of the dealership forcing you to buy add on at the time of purchase i.e paint protection, GPS tracker.

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Google May 5, 2023

Service rep was amazing as always. This is my third time dealing with her. Alway seem less

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DealerRater May 4, 2023

The best service! Good service, the staff is the best!Thank you so much Alfa Romeo Van Nuys!

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Google May 4, 2023

I bought my car here I only go here for Servicing. Yohana in service is the best ever. I've had my Alfa Romeo giulia for almost 2 years and she's the best person in service. Very detailed oriented!

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Google May 4, 2023

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DealerRater May 3, 2023

Great experience We had a very east financing process. Everything was explained very well. No

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DealerRater May 2, 2023

Thank you she is Very profesional and very patient with all mi cuestión about my car..

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DealerRater May 2, 2023

Carla was amazing and handled everything You should give Carla a raise $200 for a diagnostics test seems a bit much

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Google May 2, 2023

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DealerRater May 1, 2023

Karim and Juan H. were wonderful. I got the best deal and service from them. They assisted me with all my questions and concerns and made the process seamless. I highly recommend buying or leasing a car from them! I will be referring them friends and family!

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DealerRater May 1, 2023

good It was good, I had no issues, the service was done as I expected.

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DealerRater May 1, 2023

It was great. Denny was efficient, very accommodating, and gracious. How about that it would be nice if a car was provided, but I understand that they can't.

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DealerRater Apr 30, 2023

Awesome especially our salesman Kareem D & the finance manager I did Give Kareem D a promotion

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Google Apr 30, 2023

I received fantastic service. I couldn't be happier.

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DealerRater Apr 29, 2023

Excellent customer service from the staff. All were courteous and paid attention to the issues my car had

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DealerRater Apr 29, 2023

Nice Everything is ok! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

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