Staff

Swan Kim

Swan Kim

Sales Operations and Customer Experience Manager

Certified
133 Reviews
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Yohanna Carpenter

Yohanna Carpenter

Service Consultant

Certified
64 Reviews
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Elizabeth Flores

Elizabeth Flores

Service Consultant

Certified
58 Reviews
View Bio
DANIEL CERNA

DANIEL CERNA

Service Consultant

Certified
49 Reviews
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KARIM DARCUIEL

KARIM DARCUIEL

Sales Consultant

Certified
16 Reviews
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David Hurtado

David Hurtado

Sales Consultant
9 Reviews
View Bio
Joseph Derobertis

Joseph Derobertis

Fixed Operations Director
8 Reviews
View Bio
Jose Murillo

Jose Murillo

Finance Manager
8 Reviews
View Bio
Kevin Nagayama

Kevin Nagayama

Sales Consultant
8 Reviews
View Bio
Petros Zhamkochyan

Petros Zhamkochyan

Sales Manager
6 Reviews
View Bio
Juan Arteaga

Juan Arteaga

Sales Consultant
5 Reviews
View Bio
Juan Henriquez

Juan Henriquez

Sales Manager
5 Reviews
View Bio
John Scillitani

John Scillitani

General Manager
5 Reviews
View Bio
Rene Luaca

Rene Luaca

Parts Consultant
4 Reviews
View Bio
Juan Mendoza

Juan Mendoza

Parts Consultant
4 Reviews
View Bio
Lawrence Ojeda

Lawrence Ojeda

Finance Manager
4 Reviews
View Bio
Barseg Belyon

Barseg Belyon

Parts Manager
3 Reviews
View Bio
Amine Drissi

Amine Drissi

Sales Consultant
3 Reviews
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Yass Rhib

Yass Rhib

Sales Consultant
3 Reviews
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Lilia Alvarado

Lilia Alvarado

Sales Consultant
2 Reviews
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Jeimy Llort

Jeimy Llort

Finance Manager
2 Reviews
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Rocoo Morteleeno

Rocoo Morteleeno

Sales Consultant
2 Reviews
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DREW BRUSA-ORLANDO

DREW BRUSA-ORLANDO

Sales Consultant
1 Review
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Jose Huante

Jose Huante

Sales Consultant
1 Review
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Brianna Santana

Brianna Santana

Sales Consultant
View Bio
Swan Kim

Swan Kim

Sales Operations and Customer Experience Manager

133 Reviews
Certified
Recent Reviews

Jun 08, 2023

Dealership Rating
Employee Rating

Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 22, 2023

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Employee Rating

Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 07, 2023

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Employee Rating

The dealership gave me a great deal on my current Alfa

The dealership gave me a great deal on my current Alfa lease which was unexpected and appreciated. Sales process was smooth and simple with no issues. Their service dept is top notch and super helpful and communicative.

May 07, 2023

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Employee Rating

I really wanted to give them 5 stars but the post sales

I really wanted to give them 5 stars but the post sales service has been less than helpful. I spent a week getting the Alfa Connect sorted put with little help from the sales team who promised they would help. There was a promise that the lease with the current bank would be cancelled and now I'm dealing with trying to get a refund for over payment. Now the car broke down and the Afla Tow/service company had no record of my vehicle even though I was calling the number in their system that had been set up. Thankfully the Alfa Service Staff were fantastic and got that sorted with little fuss and kept me updated constantly. Now having asked for help to resolve the issue with the car not being in the system, I'm not getting much help still. Service staff amazing, sales staff, sadly not so much :(

May 05, 2023

Dealership Rating
Employee Rating

Staff are pleasant and courteous.

Staff are pleasant and courteous.We were greeted with respect. And when dealing with the car of our choice, we didn’t feel the pressure of sealing the deal.

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Yohanna Carpenter

Yohanna Carpenter

Service Consultant

64 Reviews
Certified
Recent Reviews

Jun 07, 2023

Dealership Rating
Employee Rating

Fast and friendly service, Yohana was great!

Fast and friendly service, Yohana was great! I didn’t have to wait too long for my car.

Jun 07, 2023

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The service department and especially Yoana at Alfa Romeo

The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service

Jun 01, 2023

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Very fast and excellent service.

Very fast and excellent service. Would go again. I liked the quality and attention to detail

May 31, 2023

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We have an Alfa Giulia and it has been a wonderful

We have an Alfa Giulia and it has been a wonderful vehicle and fun to drive! The service department is also great with Carla, Elizabeth and Danny! Thanks you Van Nuys Alfa for an awesome Giulia and incredible service!

May 29, 2023

Dealership Rating
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Always have a great experience when I bring my car in for

Always have a great experience when I bring my car in for service. My service advisor, Yohana is amazing and very efficient. My service needs are always taken care of in a timely manner.

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Elizabeth Flores

Elizabeth Flores

Service Consultant

58 Reviews
Certified
Recent Reviews

Jun 08, 2023

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Employee Rating

This place and the staff has always been honest ,

This place and the staff has always been honest , supportive, & reasonable on every account when it comes to your car

Jun 07, 2023

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The service department and especially Yoana at Alfa Romeo

The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service

Jun 04, 2023

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Great professional caring service people, easy to work

Great professional caring service people, easy to work with. I actually enjoy taking m car for service.

Jun 01, 2023

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Very fast and excellent service.

Very fast and excellent service. Would go again. I liked the quality and attention to detail

May 31, 2023

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Carla did an excellent and courteous job.

Carla did an excellent and courteous job. The repair job was a professional one. Thanks

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DANIEL CERNA

DANIEL CERNA

Service Consultant

49 Reviews
Certified
Dealership Experience 8 years 10 months
Recent Reviews

Jun 08, 2023

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This place and the staff has always been honest ,

This place and the staff has always been honest , supportive, & reasonable on every account when it comes to your car

Jun 07, 2023

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Daniel seemed very helpful and concerned about my issues

Daniel seemed very helpful and concerned about my issues The work on my car has not been done yet so I don’t have an opinion yet on the dealership

Jun 07, 2023

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The service department and especially Yoana at Alfa Romeo

The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service

Jun 04, 2023

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Great professional caring service people, easy to work

Great professional caring service people, easy to work with. I actually enjoy taking m car for service.

Jun 01, 2023

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Very fast and excellent service.

Very fast and excellent service. Would go again. I liked the quality and attention to detail

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KARIM DARCUIEL

KARIM DARCUIEL

Sales Consultant

16 Reviews
Certified
Recent Reviews

Jun 08, 2023

Dealership Rating
Employee Rating

Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 21, 2023

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No frills got the deal done.

No frills got the deal done. Didnt like the dealer add ons not advertised, but they worked through a deal for me.

May 16, 2023

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Just purchased my Ram TRX from this dealer and had the

Just purchased my Ram TRX from this dealer and had the best buying experience. Karim was my sales guy and he went above and beyond to make sure I got the best deal. Easy and fast, will definitely be coming back for my future purchases.

May 14, 2023

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Overall good experience and smooth service Overall good

Overall good experience and smooth service Overall good experience and smooth service. Excellent work and quick response from my dealer Karim!

May 11, 2023

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Karim was excellent.

Karim was excellent. He took care of me and I didnt feel like I was being sold. Fast and fair. I was in and out in no time.

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David Hurtado

David Hurtado

Sales Consultant
Recent Reviews

Jun 08, 2023

Dealership Rating
Employee Rating

Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 22, 2023

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Employee Rating

Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 07, 2023

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Employee Rating

The dealership gave me a great deal on my current Alfa

The dealership gave me a great deal on my current Alfa lease which was unexpected and appreciated. Sales process was smooth and simple with no issues. Their service dept is top notch and super helpful and communicative.

May 07, 2023

Dealership Rating
Employee Rating

I really wanted to give them 5 stars but the post sales

I really wanted to give them 5 stars but the post sales service has been less than helpful. I spent a week getting the Alfa Connect sorted put with little help from the sales team who promised they would help. There was a promise that the lease with the current bank would be cancelled and now I'm dealing with trying to get a refund for over payment. Now the car broke down and the Afla Tow/service company had no record of my vehicle even though I was calling the number in their system that had been set up. Thankfully the Alfa Service Staff were fantastic and got that sorted with little fuss and kept me updated constantly. Now having asked for help to resolve the issue with the car not being in the system, I'm not getting much help still. Service staff amazing, sales staff, sadly not so much :(

May 02, 2023

Dealership Rating
Employee Rating

Overall it was great experience.

Overall it was great experience. The coffee station was great, but the wait time was too long

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Joseph Derobertis

Joseph Derobertis

Fixed Operations Director
Recent Reviews

Jun 08, 2023

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Employee Rating

Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 22, 2023

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Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 02, 2023

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Joseph Derobertis is the most rude and incompetent person

Joseph Derobertis is the most rude and incompetent person I’ve ever encountered in a service department. Avoid this dealer like the plague.

Apr 24, 2023

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Dealing with this place is a nightmare.

Dealing with this place is a nightmare. Brought my Fiat Abarth in to have brakes replaced and got a car back that could not be driven on the freeway, after having the car towed back to them they discovered one of their technicians didn't tighten the lug nuts properly. This could have ended in a fatal accident especially at freeway speeds, but I was hopeful they would resolve it. Shortly after picking it up I noticed the same issue beginning to come up again. The Service Manager, Joseph Derobertis tried every attempt to blame it on me. He even went as far as saying "I don't know what happens to this car and who touches it when you leave the dealership" and after a lot of back and forth, agreed to make one last attempt to repair the car under the condition that I agree to never return to his service department. The next day, I receive no news other than a text demanding my presence at their dealership before they close (20 minutes before closing) And being bombarded by phone calls by the rental car company demanding the car back. I had originally let Joe know that I would only agree to take possession of the car again if I could drive it without traffic and prove the problem has went away, not in 5pm Bumper to Bumper LA Traffic. Fast forward to today. I got the car back, unwashed and with 0 gas (I gave them the car with over a half tank) and Joe refused to accommodate. That man deserves an award for being the most incompetent person in the automotive industry. I'll be utilizing another Fiat dealer for future repairs. While the service advisor and tech that I drove the car with were great, Joe being such a complete moron ruins everything.

Mar 18, 2023

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My experience with the service I received was horrible!

My experience with the service I received was horrible! First, Daniel tried to overcharge me for the services I was provided. In which I know this because I contacted 3 other Maserati dealerships and for the same work Daniel claimed to perform on my vehicle the cost ranged from $725 -$820. I also contacted this dealership and spoke with Elizabeth , another service advisor , who gave me the price prior to me picking my vehicle up . Second, my engine light came back on in less than 12 hours after I paid for my vehicle. Third , after reviewing the notes on my vehicle summary , I noticed that Daniel lied about informing me of other repairs that were needed on my vehicle. It stated that I was advised and declined , which was a complete lie! I was never made aware of any other issues, in fact I asked several times and was told that everything was fine. I contacted the service manager Joseph Derobertis and made him aware that my service light was back on 12 hours from the time of pickup. I also expressed my concern for the integrity of Daniel due to him trying to charge me roughly $1300 for $800 service as well as the lies told through your the time of service and in the service notes. The service manager Joseph told me that although my engine light came on 12 hours after me picking up my vehicle that he would have to charge me an additional Diagnostic Fee, if I returned the vehicle back to the shop. I was very appalled! I asked Joseph for the General Manager’s contact and Joe refused to give me that information. I reached back out to the dealership and asked Iris if the General Manager John was in . Iris informed that he was out of the office , and offered to assist me with any complaints. I left a message for the general manager John , with Iris and asked if she could have him give me a call. The following day I received a missed call from the dealership. I returned the call and asked if John the General Manager was trying to reach me and if I could speak to him. The guy who answered asked my name and placed me on hold. He then came back to the phone and said John said he was not trying to contact me. I told the guy the issues that I had with my service ave he placed me on hold and never came back to the phone . I spent my whole 1hour lunch break on hold waiting to speak with John and never did. Later that day, I received a phone call from Iris saying that her notes stated that they were trying to reach me . I told her what happened and she told me she would update the note for John to reach out to me again. This was over 4 days ago and no one has yet to reach out to me.

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Jose Murillo

Jose Murillo

Finance Manager
Recent Reviews

May 22, 2023

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Employee Rating

Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 21, 2023

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No frills got the deal done.

No frills got the deal done. Didnt like the dealer add ons not advertised, but they worked through a deal for me.

May 07, 2023

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Employee Rating

The dealership gave me a great deal on my current Alfa

The dealership gave me a great deal on my current Alfa lease which was unexpected and appreciated. Sales process was smooth and simple with no issues. Their service dept is top notch and super helpful and communicative.

May 05, 2023

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Employee Rating

Staff are pleasant and courteous.

Staff are pleasant and courteous.We were greeted with respect. And when dealing with the car of our choice, we didn’t feel the pressure of sealing the deal.

May 01, 2023

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Karim and Juan H.

Karim and Juan H. were wonderful. I got the best deal and service from them. They assisted me with all my questions and concerns and made the process seamless. I highly recommend buying or leasing a car from them! I will be referring them friends and family!

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Kevin Nagayama

Kevin Nagayama

Sales Consultant
Recent Reviews

May 11, 2023

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Karim was excellent.

Karim was excellent. He took care of me and I didnt feel like I was being sold. Fast and fair. I was in and out in no time.

Apr 16, 2023

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Danny was very knowledgeable and communicated throughout

Danny was very knowledgeable and communicated throughout the whole process. He was prompt and answered all my questions.

Apr 14, 2023

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This is the second car I have bought here.

This is the second car I have bought here. I come back for the fast friendly service department and the patient and helpful sales staff.

Apr 05, 2023

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Kevin is an amazing sales guy!

Kevin is an amazing sales guy! Kind and helpful. It was a pleasure dealing with him, he made things happen and I appreciate him. My experience was very smooth and stress free. Thank you!

Mar 26, 2023

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The issues with my vehicle were promptly handled and the

The issues with my vehicle were promptly handled and the vehicle was returned to me within one day.

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Petros Zhamkochyan

Petros Zhamkochyan

Sales Manager
Recent Reviews

Jun 08, 2023

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Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 30, 2023

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Great dealership, definitely recommend, super friendly

Great dealership, definitely recommend, super friendly people! Process was smooth! Definitely 5/5 rating! Thank you for the great deal!

May 07, 2023

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I was never told that the car had no remote access and it

I was never told that the car had no remote access and it was delivered to me with one key. I requested a second key about 3 1/2 weeks ago and still have not received it. When I spoke to the manager, he promised me he would take care of it and I’m still waiting.

May 05, 2023

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Karim is the best!

Karim is the best! Very professional and great to work with. Will definitely be going back for my next car!

Apr 24, 2023

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The service was very nice and friendly.

The service was very nice and friendly. It’s definitely recommended. They work with you to make sure you are satisfied.

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Juan Arteaga

Juan Arteaga

Sales Consultant
Recent Reviews

May 30, 2023

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Great dealership, definitely recommend, super friendly

Great dealership, definitely recommend, super friendly people! Process was smooth! Definitely 5/5 rating! Thank you for the great deal!

May 11, 2023

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I like the treatment and the customer service is great,

I like the treatment and the customer service is great, everything went quickly and without problems.

May 07, 2023

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I was never told that the car had no remote access and it

I was never told that the car had no remote access and it was delivered to me with one key. I requested a second key about 3 1/2 weeks ago and still have not received it. When I spoke to the manager, he promised me he would take care of it and I’m still waiting.

May 05, 2023

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They were professional and straight forward.

They were professional and straight forward. The entire staff stayed late to accommodate our purchase. I am not a fan of the dealership forcing you to buy add on at the time of purchase i.e paint protection, GPS tracker.

May 01, 2023

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Karim and Juan H.

Karim and Juan H. were wonderful. I got the best deal and service from them. They assisted me with all my questions and concerns and made the process seamless. I highly recommend buying or leasing a car from them! I will be referring them friends and family!

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Juan Henriquez

Juan Henriquez

Sales Manager
Recent Reviews

Jun 08, 2023

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Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 22, 2023

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Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 05, 2023

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They were professional and straight forward.

They were professional and straight forward. The entire staff stayed late to accommodate our purchase. I am not a fan of the dealership forcing you to buy add on at the time of purchase i.e paint protection, GPS tracker.

May 01, 2023

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Karim and Juan H.

Karim and Juan H. were wonderful. I got the best deal and service from them. They assisted me with all my questions and concerns and made the process seamless. I highly recommend buying or leasing a car from them! I will be referring them friends and family!

Mar 08, 2023

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Very awesome experience and great customer service Will

Very awesome experience and great customer service Will definitely be back as my main dealer for service

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John Scillitani

John Scillitani

General Manager
Recent Reviews

Jun 08, 2023

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Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

May 22, 2023

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Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

May 19, 2023

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This dealership has unethical practices.

This dealership has unethical practices. I have tried to get a refund of my extended warranty contract cancellation for over 3 months and they are refusing to process the cancellation on their end and return the ~ $2,400 that I am owed. The warranty company processed the cancellations over a month ago, but the dealership is sitting on the funds and won't complete the transaction and send me a check. This is unethical and unacceptable. The leadership at this place is appalling and the way they have treated me throughout this process has been unfair, stressful and emotionally draining. I have been largely ignored throughout the process and bounced around their staff with no resolution. I simply want this business to follow the law and refund me what I am rightly owed. My suggestion would be for all of you reading this to steer away from this dealership and go to an alternative one.

May 17, 2023

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Life savers!

Life savers! So helpful and nice and efficient. 10/10 would recommend and come back!

Mar 18, 2023

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My experience with the service I received was horrible!

My experience with the service I received was horrible! First, Daniel tried to overcharge me for the services I was provided. In which I know this because I contacted 3 other Maserati dealerships and for the same work Daniel claimed to perform on my vehicle the cost ranged from $725 -$820. I also contacted this dealership and spoke with Elizabeth , another service advisor , who gave me the price prior to me picking my vehicle up . Second, my engine light came back on in less than 12 hours after I paid for my vehicle. Third , after reviewing the notes on my vehicle summary , I noticed that Daniel lied about informing me of other repairs that were needed on my vehicle. It stated that I was advised and declined , which was a complete lie! I was never made aware of any other issues, in fact I asked several times and was told that everything was fine. I contacted the service manager Joseph Derobertis and made him aware that my service light was back on 12 hours from the time of pickup. I also expressed my concern for the integrity of Daniel due to him trying to charge me roughly $1300 for $800 service as well as the lies told through your the time of service and in the service notes. The service manager Joseph told me that although my engine light came on 12 hours after me picking up my vehicle that he would have to charge me an additional Diagnostic Fee, if I returned the vehicle back to the shop. I was very appalled! I asked Joseph for the General Manager’s contact and Joe refused to give me that information. I reached back out to the dealership and asked Iris if the General Manager John was in . Iris informed that he was out of the office , and offered to assist me with any complaints. I left a message for the general manager John , with Iris and asked if she could have him give me a call. The following day I received a missed call from the dealership. I returned the call and asked if John the General Manager was trying to reach me and if I could speak to him. The guy who answered asked my name and placed me on hold. He then came back to the phone and said John said he was not trying to contact me. I told the guy the issues that I had with my service ave he placed me on hold and never came back to the phone . I spent my whole 1hour lunch break on hold waiting to speak with John and never did. Later that day, I received a phone call from Iris saying that her notes stated that they were trying to reach me . I told her what happened and she told me she would update the note for John to reach out to me again. This was over 4 days ago and no one has yet to reach out to me.

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Rene Luaca

Rene Luaca

Parts Consultant
Recent Reviews

Apr 29, 2023

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Excellent customer service from the staff.

Excellent customer service from the staff. All were courteous and paid attention to the issues my car had

Mar 24, 2023

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Profesional,attentive,friendly and within a reasonable

Profesional,attentive,friendly and within a reasonable amount of time to get the job done.

Mar 08, 2023

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Very awesome experience and great customer service Will

Very awesome experience and great customer service Will definitely be back as my main dealer for service

Feb 16, 2023

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Knowledgeable courteous competent timely nice people no

Knowledgeable courteous competent timely nice people no more to s a y day Aastra nice

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Juan Mendoza

Juan Mendoza

Parts Consultant
Recent Reviews

May 16, 2023

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Elizabeth was very helpful and listened to all my

Elizabeth was very helpful and listened to all my concerns and was not dismissive at all about them. When my car was ready she made sure to address each one of my concerns. I enjoyed my customer service experience with her. The tech had my car ready when promised and I am pleased with the service at this location.

Mar 24, 2023

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Profesional,attentive,friendly and within a reasonable

Profesional,attentive,friendly and within a reasonable amount of time to get the job done.

Mar 08, 2023

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Very awesome experience and great customer service Will

Very awesome experience and great customer service Will definitely be back as my main dealer for service

Feb 16, 2023

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Knowledgeable courteous competent timely nice people no

Knowledgeable courteous competent timely nice people no more to s a y day Aastra nice

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Lawrence Ojeda

Lawrence Ojeda

Finance Manager
Recent Reviews

May 22, 2023

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Employee Rating

Great dealership 123.

Great dealership 123.4 % recommend! They helped me with everything I needed and wanted so thanks !

Apr 25, 2023

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Had an amazing experience with this dealership because of

Had an amazing experience with this dealership because of Karim Darcuiel and Drew Orlando. Terrific sales people who don't act like sales people. They were VERY knowledgeable and PATIENT as I made this big decision. Karim dedicated lots of time and gave me the space to make a decision. I looked at 5 different models and really took my time. He never rushed me. They ensured I got the best deal... far better than other dealers I researched. Buying a Maserati (my dream car, I worked my life to afford) was a big decision... they made it super easy, fun and gave me a room to think. You won't be disappointed. Great all around dudes. of options to choose from. This is the place to go for an Alfa Romeo or Maserati. You won't regret it. I got the most beautiful car and got it quickly. Fastest financing and signing ever. Would definitely return/highly recommend.

Mar 30, 2023

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They are the best at what they do.

They are the best at what they do. I appreciate you getting me in and out

Feb 12, 2023

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Liz is amazing she deserves a raise.

Liz is amazing she deserves a raise. She went above and beyond. She even washed my car for me

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Barseg Belyon

Barseg Belyon

Parts Manager
Recent Reviews

Mar 08, 2023

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Very awesome experience and great customer service Will

Very awesome experience and great customer service Will definitely be back as my main dealer for service

Feb 12, 2023

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Liz is amazing she deserves a raise.

Liz is amazing she deserves a raise. She went above and beyond. She even washed my car for me

Feb 07, 2023

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Great service as usual got my vehicle serviced quick and

Great service as usual got my vehicle serviced quick and at reasonable price, Danny took care of my issues and provided excellent customer service

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Amine Drissi

Amine Drissi

Sales Consultant
Recent Reviews

Apr 21, 2023

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Worst customer service in the world.

Worst customer service in the world. How is this man a “manager”. Stay away!! Far far away

Apr 04, 2023

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Everyone at the dealership was amazing.

Everyone at the dealership was amazing. They helped us with what we needed. Very welcoming and friendly.

Feb 22, 2023

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I have never meet a more considerate person.

I have never meet a more considerate person. I could not be happier with my purchase. I'd recommend this place to anyone who needs a car.

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Yass Rhib

Yass Rhib

Sales Consultant
Recent Reviews

May 20, 2023

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Employee Rating

This dealership is great , they work and service cars

This dealership is great , they work and service cars very fast and everything works perfectly , Elizabeth was an excellent help and understood everything I needed she’s the best !!

Apr 02, 2023

Dealership Rating
Employee Rating

The service department is very friendly, fast, and

The service department is very friendly, fast, and efficient. They explain things well and don’t try to upsell.

Mar 30, 2023

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Employee Rating

They are the best at what they do.

They are the best at what they do. I appreciate you getting me in and out

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Lilia Alvarado

Lilia Alvarado

Sales Consultant
Recent Reviews

Mar 28, 2023

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Employee Rating

Be careful of the internet listed price.

Be careful of the internet listed price. They have mandatory add ons that quickly add thousands to the "good deal". In addition, having a deposit on the vehicle did not stop them from selling the car to another person instead and notifying me after their deal was done with the other customer.

Mar 21, 2023

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Employee Rating

Great service, super smooth smooth transaction.

Great service, super smooth smooth transaction. I strongly recommend visiting this place if you are looking for a new car.

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Jeimy Llort

Jeimy Llort

Finance Manager
Recent Reviews

Apr 20, 2023

Dealership Rating
Employee Rating

Karim is such a great professional, he works his a** off

Karim is such a great professional, he works his a** off in all aspects of customer service in first place and off course as a sales person; he is a man of focus but also very emphatic and prone to help the customer in taking a decision. I for example was undecided if to do the crazy thing to purchase a performance luxury SUV or not and he was there understanding my reasons and giving me friendly reminders and pictures of vehicles in the lot; a person, not a robot; an hard working person and I respect him as such.

Feb 12, 2023

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Employee Rating

Liz is amazing she deserves a raise.

Liz is amazing she deserves a raise. She went above and beyond. She even washed my car for me

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Rocoo Morteleeno

Rocoo Morteleeno

Sales Consultant
Recent Reviews

Jun 08, 2023

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Employee Rating

Exceptional customer service, easy going purchase process

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family.

Apr 24, 2023

Dealership Rating
Employee Rating

The service was very nice and friendly.

The service was very nice and friendly. It’s definitely recommended. They work with you to make sure you are satisfied.

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DREW BRUSA-ORLANDO

DREW BRUSA-ORLANDO

Sales Consultant
Recent Reviews

Apr 25, 2023

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Employee Rating

Had an amazing experience with this dealership because of

Had an amazing experience with this dealership because of Karim Darcuiel and Drew Orlando. Terrific sales people who don't act like sales people. They were VERY knowledgeable and PATIENT as I made this big decision. Karim dedicated lots of time and gave me the space to make a decision. I looked at 5 different models and really took my time. He never rushed me. They ensured I got the best deal... far better than other dealers I researched. Buying a Maserati (my dream car, I worked my life to afford) was a big decision... they made it super easy, fun and gave me a room to think. You won't be disappointed. Great all around dudes. of options to choose from. This is the place to go for an Alfa Romeo or Maserati. You won't regret it. I got the most beautiful car and got it quickly. Fastest financing and signing ever. Would definitely return/highly recommend.

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Jose Huante

Jose Huante

Sales Consultant
Contact Me
Dealership Experience 2 years 2 months
Recent Reviews

May 07, 2023

Dealership Rating
Employee Rating

I was never told that the car had no remote access and it

I was never told that the car had no remote access and it was delivered to me with one key. I requested a second key about 3 1/2 weeks ago and still have not received it. When I spoke to the manager, he promised me he would take care of it and I’m still waiting.

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Brianna Santana

Brianna Santana

Sales Consultant
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    Amine Drissi

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    Lilia Alvarado

    Lilia Alvarado

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    DREW BRUSA-ORLANDO

    DREW BRUSA-ORLANDO

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    Brianna Santana

    Sales Consultant


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    KARIM DARCUIEL
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    Petros Zhamkochyan
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    KARIM DARCUIEL

    KARIM DARCUIEL

    Sales Consultant

    16 Reviews
    Kevin Nagayama

    Kevin Nagayama

    Sales Consultant

    8 Reviews
    Petros Zhamkochyan

    Petros Zhamkochyan

    Sales Manager

    6 Reviews
    Juan Arteaga

    Juan Arteaga

    Sales Consultant

    5 Reviews
    David Hurtado

    David Hurtado

    Sales Consultant

    9 Reviews
    Yass Rhib

    Yass Rhib

    Sales Consultant

    3 Reviews
    Rocoo Morteleeno

    Rocoo Morteleeno

    Sales Consultant

    2 Reviews
    Amine Drissi

    Amine Drissi

    Sales Consultant

    3 Reviews
    Lilia Alvarado

    Lilia Alvarado

    Sales Consultant

    2 Reviews
    DREW BRUSA-ORLANDO

    DREW BRUSA-ORLANDO

    Sales Consultant

    1 Review
    Jose Huante

    Jose Huante

    Sales Consultant

    1 Review
    Brianna Santana

    Brianna Santana

    Sales Consultant

Van Nuys Alfa Romeo 34.1741184, -118.4488051.